USA orders typically ship within (5) five - (7) seven business days and International orders typically ship within (6) six - (10) ten business days on average.
Also, keep in mind if you have not received a tracking number, your order likely did not yet ship. Make sure your shipping address is accurate.
To ensure that your package is delivered correctly and you receive shipment please:
1) Make sure your address is fully entered and correct.
2)Use correct abbreviations and spaces are correctly inserted.
We do not take responsibility for the incorrect information.
Check the status of your order:
Track My Order
If the current order still has the option for redelivery, it can be re-shipped to the correct location. Please get in touch with USPS/UPS immediately. If the package is returned non-deliverable, we will not refund this order.
If your package was returned to us without a redelivery option, you would have to pay a $12 re-shipping fee, or we can refund the order minus the shipping cost.
For questions or issues with a current order, please email us your full name and order number to firstname.lastname@example.org; we will get back to you within 24 hours.Phone: 1-800-757-0035 (Toll-Free) or 678-705-3059 (Local)